Return Policy
Last Updated June 14, 2024

Thank you for your purchase. We hope you are pleased with your T1Defender. However, if you
are not completely satisfied with your purchase for any reason, you may return or an exchange.
Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items
must be in new and unused condition, with all original labels attached.

Return Process

To return an item, please email customer service at info@downitech.com to obtain a Return
Merchandise Authorization (RMA) number. After receiving a RMA number, place the item
securely in its original packaging and include your proof of purchase, then mail your return to
the following address:
Downitech
Attn: Returns
RMA#
23850 80 th Ave
Lawton MI 49065
United States

Downitech will send you a return shipping label. Return shipping charges will be paid by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return
or exchange. Please allow at least seven (7) days from the receipt of your item to process your
return or exchange. We will notify you by email when your return has been processed.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: